Recent Posts

Is This Black Mold Horry County

2/13/2018 (Permalink)

Mold Remediation Is This Black Mold Horry County Is This Black Mold?

Do you know what the signs of Black Mold are?

Usually, you can smell mold before you will ever see it. Mold can be extremely harmful to you, your family and/or your friends.

If you experience sudden health-related problems, you might have a black mold problem.

We suggest you call a mold specialist at SERVPRO to come inspect your home or office and let the franchise professional decide if there is indeed a mold problem or not. SERVPRO has professional grade equipment to handle black mold so your mind can rest.

After the inspection and mitigation of the mold make sure you have the SERVPRO specialist come back out and follow up on the fact that the mold has been removed.

If you need a qualified company to remove the mold call SERVPRO at 843-236-6278

Burn Awareness Month In Horry County

2/7/2018 (Permalink)

Fire Damage Burn Awareness Month In Horry County Practice burn awareness every month.

From the desk of Community Risk Reduction Officer/ PIO Jonathan Evans, Myrtle Beach Fire Department.

We thought it was a good time to share some tips that could keep you and your family safe from getting burned.

Scalds are one of the leading causes of burns in children under the age of 9 in the United States.

  • To prevent your children from being scalded by hot water make sure that you are checking the temperature of their bath water before placing them in the bathtub.
  • To ensure that your water won't be too hot adjust your Hot Water Heater to no more than 120 degrees F so that the chance of having water hot enough to scald someone is drastically reduced.
  • Before giving them a warm drink like Hot Chocolate, make sure that it is cool enough for them to drink or hold before handing it to them.
  • When cooking, make sure you turn your pot handles in over the counters so that they don't get knocked over by you or your kids by accident.

If you do get burned the best thing you can do first is to place the burned area under cool (not cold) water for a few minutes to lessen the severity of the burn. If the burn is serious it is advised that you report to an emergency medical office to seek further treatment.

If any scalds are from the result of a fire and the damage is too much for you to clean yourself, call SERVPRO (843) 236-6278.

Who Can Restore My Documents After A Fire

2/7/2018 (Permalink)

Commercial Who Can Restore My Documents After A Fire Sometimes your documents can be saved!

Who can restore documents and paperwork in Myrtle Beach?

SERVPRO of East Horry County can!

SERVPRO of East Horry County uses a process called Sublimation when saving your important documents. What we do is first stabilize your documents by freezing them and then inventory takes place.

The actual process of sublimation is a freeze-drying technique that causes the ice in the frozen documents to convert directly to vapor using a combination of temperature control and pressure. The vapor is then immediately extracted which allows the vapor to bypass the liquid state and ensures your document will be dry.

Most documents will never look pristine again, but the document restoration service SERVPRO provides does produce a usable document that can then be restored or filed and reused in its original capacity.

For your document restoration needs in Myrtle Beach, call SERVPRO today! 843-236-6278 

Providing Fire Damage Repair For Our Chili Cook-off

1/30/2018 (Permalink)

Community Providing Fire Damage Repair For Our Chili Cook-off SERVPRO doing damage control with these chili's!

It is a good thing that SERVPRO knows how to handle fire damage repair.

That is because some of the chili's that were entered into this year's 1st Annual Chili Cook-off were blazing hot!

On January 19th our two franchises SERVPRO of East Horry County and SERVPRO of West Horry and Georgetown Counties decided to have a little interoffice contest to see who's culinary skills would reign supreme!

There were 4 different entries this year with our General Manager Don Shupe ultimately taking home first prize with his award-winning recipe. We think it is safe to say that the real winners in this event were everyone that had gotten the chance to sample these amazing chili's!

If you or someone you know needs fire damage repair due to hot chili or any other fire-related damage call SERVPRO today! 843-236-6278

Who To Call For A Large Water Damage Repair Horry County

1/22/2018 (Permalink)

Commercial Who To Call For A Large Water Damage Repair Horry County Be Ready For Tragedy, SERVPRO is!

If you have a large water damage that you need to be repaired as soon as possible because you are a business that people rely on, call SERVPRO first!

One of our beautiful resort style hotels learned first hand of the power and speed of the SERVPRO network when it came to getting an enormous water damage repaired here on the Grand Strand.

It is hard to think clearly when you have a flood in one room of your home let alone an entire floor of your award-winning hotel.

Luckily SERVPRO makes it easy to access your information in case of an event (which happens every day, and when you least expect it) by providing a service called SERVPRO Ready Plan and it is a free service that you should have done for your business just in case tragedy strikes your building!

Download the app here now and SERVPRO will be in touch with soon!

CLICK HERE TO DOWNLOAD

4 Signs of Frozen Pipes - What to Watch For In Horry County

1/15/2018 (Permalink)

Water Damage 4 Signs of Frozen Pipes - What to Watch For In Horry County Are your pipes ready for freezing temperatures?

We are going to go through another bout of freezing temperatures here on the Grand Strand this week.

Here are 4 signs that your pipes have frozen:

Temperatures Are Below Freezing - Pipes cannot freeze if it is not cold enough outside for them to do so. 

Actual Frost on the Pipes - For pipes that can actively be seen, such as those under sinks, you may be able to see frost that has accumulated on the exterior of the pipe. 

Poor Water pressure Or No Water At All - Another sign that you may have a frozen pipe on your hands is lack of running water. 


Foul Smells - A fourth potential sign of a blocked pipe is an odd smell coming from a faucet or drain. 

Take Swift And Quick Action!
Once you are aware that a pipe is frozen, you must act quickly to thaw the pipe. Depending on the location of the pipe and your level of expertise, you can attempt to thaw the pipe yourself or you can contact a licensed plumber to thaw the pipe for you. It is important to thaw the pipe as soon as possible because it has the potential to burst and cause extensive damage to your property.

If your pipes do burst and you suffer a water damage please call SERVPRO as soon as possible 843-236-6278!

Filing A Flood Insurance Claim In Horry County

1/9/2018 (Permalink)

Water Damage Filing A Flood Insurance Claim In Horry County The process can be overwhelming, SERVPRO can help!

Use this simple guide to help you understand the flood insurance claim process. 


Contact your insurance agent. The first step in filing a flood insurance claim is to contact your insurance provider. While The National Flood Insurance Program (NFIP) is a government-funded program, you will be working with an insurance agent or adjuster in the claims process. If you cannot reach your agent immediately, be sure to leave a clear message with your contact number.

Contact SERVPRO. Likewise, you’ll want to call SERVPRO as soon as possible. Even you if are not able to speak to your insurance agent, East Horry SERVPRO is available 24 hours a day, 7 days a week to answer your call. By contacting us early, you can reduce your losses. Within a few hours of your phone call, we are onsite to being the mitigation process.

Itemize losses. A critical part of getting the most out of your flood insurance claim is taking a detailed list of the damage. Your insurance agent or SERVPRO technician will assist you in itemizing and photographing all damaged items. With extensive training in flood damage restoration, SERVPRO technicians have a keen eye for knowing which items can be saved. Our goal is to repair whenever possible and replace when it can’t be restored. 

Begin the Restoration Process. Within 8 short hours of arrival to your home, a Stafford SERVPRO technician will provide you and your insurance agent with a detailed description of the losses, repairs needed, as well as the estimate. The SERVPRO CIC keeps a careful electronic record of all the information to ensure that no time is lost in the shuffling of paperwork.

After going being uprooted from your home and life, the last thing you want is the additional stress of not knowing what to expect next. Filing a flood insurance claim involves specific steps, but they ensure that every detail of the flood damage restoration process is thought of. With a team that reaches across the nation and a heart for our community, SERVPRO of East Horry County and Stafford is faster to any size disaster.

Call us today and let us know how we can help you. 843-236-6278

Guide to Fire Damage Recovery In Horry County

1/9/2018 (Permalink)

Fire Damage Guide to Fire Damage Recovery In Horry County When fires strike, SERVPRO strikes back!

Your safety and that of your family are our primary concern, therefore do the suggested tips after you are out of danger and you’ve called 911. 


1. Contact Your Insurance Company. 
Your insurance company and SERVPRO of East Horry County have the same goal in mind --to get to work on repairing your fire damage as soon as possible. The sooner you contact your homeowners or renters insurance company, the faster your fire damage claim is processed.


2. Contact a Fire Damage Restoration Business. 
Fire damage restoration is a task that requires specialized equipment, advanced training, and the knowledge of safety protocols – not a job that even the most willing and helpful friends should be doing. You can count on SERVPRO. We proudly hold several certifications in home and commercial fire restoration.

3. Inventory Damaged Items. 
As best as you can, begin an itemized list of damaged and destroyed items. Give as much detail as you can as this will aid your insurance company process your claim. Also, keep a record of the items that are being professionally cleaned and restored. All of this can be a tedious process, and your locally owned Houston SERVPRO gladly assists with it all. From inventory to restoring your fire-damaged belongings, SERVPRO is here to help you recover quickly.

4. Seek Replacement of Important Documents. 
Depending on where the house fire is located, you may need to replace important documents. After receiving the “all-clear” from firefighters, cautiously look for documents such as medical records, financial records, deeds, passports, citizen documents, and the like. If these papers are destroyed or lost, don’t worry as they can be replaced. Call the appropriate agency to request a replacement as soon as possible. For those other hard to replace or critical items such as photos and computers, SERVPRO may be able to save them. We are known for our fire damage and water damage restoration abilities!

Call us today so we can start the healing and helping process now! 843-236-6278

Clearing Out Smoke Damage In Your Horry County Home

1/1/2018 (Permalink)

Fire Damage Clearing Out Smoke Damage In Your Horry County Home Smoke damage stinks!

You’re relieved that the fire damage was minimal but shocked to find that the smoke damage is extensive.

It is easy to forget about the destructive power of smoke but we are quickly reminded of it by the horrible odor that is filling your home. The smoky pollutant irritates your eyes and airways, while the sticky residue on scorched walls and the layer of ashes begin to corrode your personal possessions. 

The urgency to clear out the smoke sets in as you realize that although the flames did not reach far, the smoke did massive damage. Smoke and ashes travel through doors and vents, reaching your entire home, penetrating your carpet, drapes, and furniture with the odor of smoke.

Even the paint on the wall is not safe! Microscopic molecules of smoke embed deep into the pores and crevices of almost anything. 

As you can see, a simple opening of windows, a wipe down with a household cleaner, and the passage of time will not be enough to fix this sort of smoke damage.

So call SERVPRO to come and put your life back together quickly and professionally. 843-236-6278

7 Step Horry County Fire Restoration Process

1/1/2018 (Permalink)

Fire Damage 7 Step Horry County Fire Restoration Process We know its overwhelming when you have a fire damage.

Most people do not know what to expect when it comes to calling someone to help you pick up the pieces after a fire.

Here is the 7 step process we take to make you and your family feel safe and secure after a major disaster.

Step 1: Emergency Contact

The restoration process begins when you call us.  

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. 

Step 3: Immediate Board-Up and Roof-Tarp Service

To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying 

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. 

Step 7: Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call SERVPRO today 843-236-6278